Privacy Policy

PRIVACY

Your privacy is very important to us. We do not publish, sell or rent your personal information to third parties for their marketing purposesl without your explicit consent. Please read this privacy policy to learn more about the ways in which we use and protect your personal information.

The privacy practices of this statement apply to our services available under the domain and subdomains of www.tajtrip.com (the "site"). By visiting this website you agree to be bound by the terms and conditions of this privacy policy. If you do not agree please do not use or access our site.

This privacy policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information.

By accepting the privacy policy and the user agreement in registration, you expressly consent to our use and disclosure of your personal information in accordance with this privacy policy. This privacy policy is incorporated into and subject to the terms of the user agreement. This privacy policy is effective upon acceptance in registration for new registering users, and is otherwise effective on 1st may 2011 for all users.

Your privacy - our commitment

At TTPL, we are extremely proud of our commitment to protect user privacy. We value user trust in us. We will work hard to earn user confidence so that you can enthusiastically use our services and recommend us to friends and family. Please read the following policy to understand how user personal information will be treated as you make full use of our site.

TTPL privacy guarantee

TTPL promises that we will not sell or rent user personal information to third parties for their marketing purposes without user explicit consent. User trust and confidence are our highest priority.

INFORMATION WE COLLECT

When you use our site, we collect and store user personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet user needs, and to customize our site to make user experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.

In general, you can browse the site without disclosing and revealing user personal information. Once you give us user personal information, you are not anonymous to us. To fully use our site, you will need to register using our online registration form, where you may be required to provide us with user name, date of birth, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the site. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the site. You may provide us with a TTPL id.

We may automatically track certain information about you based upon user behaviour on our site. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the url that you just came from (whether this url is on our site or not), which url you next go to (whether this url is on our site or not), user computer browser information, and user ip address.

We use data collection devices such as "cookies" on certain pages of the site to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "cookies" are small files placed on user hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter user password less frequently during a session. Cookies can also help us provide information that is targeted to user interests. Most cookies are "session cookies," meaning that they are automatically deleted from user hard drive at the end of a session. You are always free to decline our cookies if user browser permits, although in that case you may not be able to use certain features on the site and you may be required to re-enter user password more frequently during a session.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the site that are placed by third parties. For example, if you view a web page created by a user, there may be a "cookie" placed within that web page. We do not control the use of cookies by third parties.

Our use of user information

We use user personal information to facilitate the services you request. We use user personal information in the file we maintain about you, and other information we obtain from user current and past activities on the site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize user experience; detect and protect us against error, fraud and other criminal activity; enforce our user agreement; and as otherwise described to you at the time of collection. We may compare and review user personal information for errors, omissions and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the site's content and product offerings, and customize the site's content, layout, and services. These uses improve the site and better tailor it to meet user needs, so as to provide you with a smooth, efficient, safe and customized experience while using the site.

You agree that we may use user personal information to contact you and deliver information to you that, in some cases, are targeted to user interests. By accepting the user agreement and privacy policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in user profile. You may make changes to user profile at any time.

Our disclosure of user information

We may also use user information to deliver information to you that, in some cases, are targeted to user interests, such as new services and promotions.

INTERNAL SERVICE PROVIDERS.

We may use third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the site .these internal service providers' are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced site related operation, unless you have explicitly agreed or given user prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you (such as for site surveys or for a co-branded credit card). In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of user personal information is governed by their applicable privacy policy.

LEGAL REQUESTS

We cooperate with law enforcement and regulatory inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights, to help protect you and the community from bad actors. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can (and you authorize us to) disclose user name, city, state, telephone number, email address, user id history and fraud complaints. Without limiting the above, in an effort to respect user privacy and our ability to keep the community free from bad actors, we will not otherwise disclose user personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss; or report suspected illegal activity.

Due to the existing regulatory environment, we cannot ensure that all of user private communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. By way of example (without limiting the foregoing), we may be forced to disclose personal information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse user personal information that they collect from the site. Therefore, although we use industry standard practices to protect user privacy, we do not promise, and you should not expect, that user personal information or private communications will always remain private.

Access or change user personally identifiable information

To protect user privacy and security, we will verify user identity before granting access or making changes to user personally-identifying information. If you have registered user profile on TTPL, user TTPL id and password are required in order to access user profile information.

Security

When you place orders or access user account information, we offer the use of ssl/security tool/software. The secure socket layer (ssl) software encrypts all information you put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ reasonable security practices and procedures and current internet security methods and technologies in compliance with information technology act, 2000 and rules made there under.

USER CONSENT

By using the site and/ or by providing user information, you consent to the collection and use of the information you disclose on the site by TTPL in accordance with this privacy policy, including but not limited to user consent for sharing user information..

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any changes to our privacy policy will be communicated through our web site at least days in advance of implementation.

Name and address of the entity collecting and retaining user information

Name and address of the entity collecting and retaining user information shall be the contracting entity stated in the TTPL user agreement

Grievance offi

In accordance with information technology act 2000 and rules made there under, the name and contact details of the grievance officer are published on the website.

Data privacy and security policy

Privacy principle

Tajtrip business has been built on trust between its users and the TTPL. To preserve the confidentiality of all information you provide to us during a transaction on TTPL under mentioned privacy principles are incorporated:

We want you to transact with confidence on tajtrip and hence we only collect personal information about you that we believe is relevant and required to provide you with safe and better service. In certain cases tajtrip might ask you to provide certain documents for safety of its website.

Both you and tajtrip play an important role in protecting against online fraud. Tajtrip may request you to provide additional documentation for verification purpose including but not limited to photocopies of user credit card, proof of identity, proof of address ,or any other document as may be specified by tajtrip ("POI(Proof of identification) & POA(Proof of address) documents") for the sole purpose of ascertaining that you are the rightful owner of the credit card used in the transaction and to verify the authenticity of payments made in the course of such transaction.

Data security

This section provides details how TTPL treat user personal information provided to us in the POI documents:

Tajtrip's objective is to ensure that user POI & POA documents are protected against unauthorized access. We implement appropriate physical, electronic and managerial measures to safeguard and secure user POI / POA documents. The POI & POA documents can be sent to tajtrip by electronic facsimile or by email. Please note that the facsimile process does not involve paper fax. The POI & POA documents shall then come to tajtrip's secure mail server before being sent to authorised employees in tajtrip.

The secure area of tajtrip's website supports the use of secure socket layer (ssl) protocol and 128-encryption technology, an industry standard for encryption to protect data over the internet.

Our servers are protected behind firewalls and our systems are monitored to prevent any unauthorized access. Tajtrip ensures that the POI & POA documents are not printed. All practical steps are taken to ensure that personal data collected from the POI & POA documents are not kept longer than necessary. In case of credit card photocopies in no event exceeding a period of 9 months from the date of the transaction.

All information contained in the POI & POA documents is treated as strictly confidential and tajtrip does not and will not disclose or share such confidential information to / with any external organization.

We maintain strict security systems designed to prevent unauthorized access to user personal information by anyone, including our staff. Therefore only authorised employees of tajtrip and its subsidiaries shall have access to the POI & POA documents to the limited extent required to verify the authenticity of the payment.

We may be required from time to time to disclose user personal information to governmental or judicial bodies or agencies or our regulators, but we will only do so under proper authority. Tajtrip also reserves the right to make use of the POI & POA documents and the information contained therein in any investigation or judicial process relating to fraud on account of such transactions during the period when tajtrip retains such information.

User privacy is very important to us. We do not and shall not at any point in time, sell or rent user personal information contained in the POI & POA documents to third parties.

JURISDICTION

Any dispute arising out of this User agreement shall be sought to be resolved by conciliation by the issue of notice of five (5) working days to correct the issue. If the party in error fails to carry out the correction, the aggrieved party shall be entitled to nominate a sole Arbitrator .The Arbitration proceedings shall be held at New Delhi, India. The Courts at Delhi Shall, to the specific exclusion of all other courts, alone have the exclusive jurisdiction in all matters arising out of/or concerning this Appointment Letter, regardless of the place of execution or subject matter of this user agreement. The decision of the Arbitrator shall be final and binding on the parties. The arbitration proceedings shall be held at an appropriate location in Delhi alone to the exclusion of any other place and shall be in accordance with the Arbitration and Conciliation Act, 1996, or statutory amendments, modifications or reenactment, thereof, for the time being in force.